About this role
Lead and shape the digital workplace and IT service management strategy to deliver an integrated EUC and ITSM ecosystem. Accountable for service performance, vendor management, and the transformation toward an experience-led IT organization.
Requires over 15 years of leadership experience in EUC, ITSM, or IT Operations. Must have a proven track record in driving enterprise-wide transformations and expertise in ITIL frameworks and ServiceNow.
What they're looking for
ITSM StrategyEnd User ComputingITIL FrameworkServiceNowDigital Workplace TransformationVendor ManagementService GovernanceExperience Level Agreements (XLA)
Frequently asked questions
What does a AVP, Head of ITSM & EUC at StarHub Ltd do?
Lead and shape the digital workplace and IT service management strategy to deliver an integrated EUC and ITSM ecosystem. Accountable for service performance, vendor management, and the transformation toward an experience-led IT organization. Requires over 15 years of leadership experience in EUC, IT…
What skills does this AVP, Head of ITSM & EUC role need?
Key skills for this role include ITSM Strategy, End User Computing, ITIL Framework, ServiceNow, Digital Workplace Transformation, Vendor Management.
How much does a AVP, Head of ITSM & EUC at StarHub Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this AVP, Head of ITSM & EUC role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this AVP, Head of ITSM & EUC role?
You can apply directly on StarHub Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.