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Service Delivery Manager

StarHub Ltd

SingaporeFull-timeOn-site

Posted 23 Jun 2026

About this role

Oversee end-to-end service delivery to clients while ensuring high performance, customer satisfaction, and continuous process improvement. Manage client relationships, financial budgets, and risk mitigation to drive business growth and operational success. Requires a minimum of 8 years of service delivery experience within the IT industry and a mandatory ITIL certification. Experience in account management and customer success management is highly valued.

What they're looking for

Client Relationship ManagementService DeliveryFinancial ManagementRisk ManagementITIL FrameworkAccount ManagementStakeholder EngagementOperational Excellence

Frequently asked questions

What does a Service Delivery Manager at StarHub Ltd do?

Oversee end-to-end service delivery to clients while ensuring high performance, customer satisfaction, and continuous process improvement. Manage client relationships, financial budgets, and risk mitigation to drive business growth and operational success. Requires a minimum of 8 years of service de…

What skills does this Service Delivery Manager role need?

Key skills for this role include Client Relationship Management, Service Delivery, Financial Management, Risk Management, ITIL Framework, Account Management.

How much does a Service Delivery Manager at StarHub Ltd pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Service Delivery Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Service Delivery Manager role?

You can apply directly on StarHub Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.