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Service Analyst - IDMC L2 support (Services planning)

Synapxe

SingaporeFull-timeOn-site

Posted 24 Jun 2026

About this role

Provide advanced technical L2 support for IDMC ETL jobs and data pipelines to ensure system stability and performance. This includes diagnosing application failures, performing root-cause analysis, and coordinating with engineering teams for resolution. Requires a degree in IT or Computer Science and at least 3 years of experience in application or platform support. Proficiency in ITIL frameworks and experience with IDMC or data streaming technologies is highly advantageous.

What they're looking for

IDMCETLData PipelinesRoot Cause AnalysisIncident ManagementProblem ManagementITIL FrameworkApplication Support

Frequently asked questions

What does a Service Analyst - IDMC L2 support (Services planning) at Synapxe do?

Provide advanced technical L2 support for IDMC ETL jobs and data pipelines to ensure system stability and performance. This includes diagnosing application failures, performing root-cause analysis, and coordinating with engineering teams for resolution. Requires a degree in IT or Computer Science an…

What skills does this Service Analyst - IDMC L2 support (Services planning) role need?

Key skills for this role include IDMC, ETL, Data Pipelines, Root Cause Analysis, Incident Management, Problem Management.

How much does a Service Analyst - IDMC L2 support (Services planning) at Synapxe pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Service Analyst - IDMC L2 support (Services planning) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Service Analyst - IDMC L2 support (Services planning) role?

You can apply directly on Synapxe's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.