Front Desk Customer Service/Administrative Role

Company Overview TAEKWONDONOMICS PTE. LTD. is Singapore’s leading Taekwondo school, led by world-class and national athletes, trusted and highly recommended by Asian parents. Job Summary Support daily retail operations by managing customer service, handling payments, responding to enquiries, and covering front desk duties in a fast-paced environment, especially during weekends. Responsibilities Manage customer service interactions to provide clear and helpful responses to in-person enquiries Process incoming and outgoing payments accurately to ensure smooth transactions Plan and execute daily operational tasks to maintain efficient retail workflow Cover front desk duties including answering phone calls and performing assigned ad-hoc tasks Adapt to fast-paced retail environments, especially during busy weekend hours Work across multiple Singapore locations as required to support operations Other Information Retail hours include weekends; weekdays start from 2pm, weekends from 9am Two off days during weekdays; OFF on public holidays Lunch provided during weekends (Saturday & Sunday)