VP - Infrastructure Support

You will be leading a technical support team of 5 members for a financial institution to provide system and application support for statement printing system Responsibilities Leading a team to provide level 2 support for server and database infrastructure Ensuring smooth running of infra and application Managing Incidents and issues related to applications under remit Involved in leading the team to perform root cause analysis Carrying out automation of processes Ensuring timefly resolution especially for high severity incidents to business users Provide management reporting Ensuring processes are followed Requirements Min 12 years of experience with min 7 years in managing infrastructure support role Prior experience in leading support team in banking industry is preferred Comes from strong technical background, able to perform troubleshooting if required A hands on lead / manager with current technical skills in windows, and database Prior experience in automation using windows (scripting) and vbscript Experience in troubleshooting windows systems issues Experience with database is a bigplus Good experience in incident and problem management STrong analytical skills Strong communication skills Interested candidates please email your latest resume to subagio@tangspac.com