PMO / Project Office Team Lead

About the Role You will lead and manage the Project Management Office (PMO) for a large-scale IT managed services engagement at the client’s premises in Singapore. Working closely with the account Delivery Project Executive (DPE) and Project Executive (PE), you will be responsible for the governance, coordination, and performance of the project office, ensuring all deliverables are met to the highest standards. This is a senior leadership role requiring strong business acumen, excellent communication, and a proven track record managing large and complex IT programmes. Key Responsibilities 1. PMO Governance & Operations • Lead the daily operations of the project office and ensure alignment with the client’s governance standards • Implement and maintain the PMO governance model based on company best practices for large and complex IT programmes • Integrate all components of the project office including planning, reporting, risk management, and change control • Ensure all project office processes and procedures are documented, current, and audit-ready 2. Programme & Stakeholder Management • Work closely with the account DPE / PE on all delivery, escalation, and strategic matters • Act as lead negotiator and decision-maker across project work streams and with third-party vendors • Manage relationships with the client’s senior management and key stakeholders • Chair and facilitate project review meetings, steering committee meetings, and governance forums 3. Performance & Reporting • Provide weekly, monthly, and quarterly performance reports tothe client covering project status, risks, issues, and milestones • Monitor SLA adherence and escalate service performance issues in a timely manner • Track and report on attrition, human resources, and staffing levels as required • Maintain minutes of meeting and distribute to Delivery and Procurement teams 4. Team Leadership & Resource Management • Lead and mentor the project office team to deliver projects more effectively • …