Senior Retail Associate

Company Overview Founded in 2000, Teamlink is a lifestyle brand distributor and retailer specializing in the South-East Asian market. Based in Singapore, the company represents brands like Superga, Havaianas, and Sebago, focusing on brand building and sales growth. Job Summary You will manage daily store operations, lead part-time staff, and deliver excellent customer service to ensure a seamless retail experience for a fashion footwear brand. Responsibilities Manage daily store operations to maintain a clean, organized, and inviting retail environment Demonstrate expert product knowledge to assist customers and support sales efforts Train and guide part-time staff to confidently sell products and deliver excellent customer service from their first day Resolve customer queries and feedback effectively, including handling complex sales conversations Collaborate with management on stock management, store operations, and other store needs Take ownership of the store’s performance and lead by example to motivate team members Preferred competencies and qualifications Minimum 2–3 years of retail experience, preferably in fashion, footwear, or lifestyle sectors Ability to work independently and take initiative without close supervision Strong interpersonal skills to engage customers warmly and confidently Reliable and consistent work ethic that inspires trust and followership among colleagues Pride in maintaining a high-quality store environment and customer experience Other Information Benefits Permanent role with competitive salary based on experience Staff discount Opportunity to influence store operations and contribute ideas Career growth aligned with brand expansion If this sounds like the kind of role you've been looking for, we'd love to hear from you.