Assistant Outlet Manager

About the role We are seeking dedicated and detail-oriented individuals to join our food & beverage team as Assistant Outlet Managers. In this role, you will support the Outlet Manager in overseeing daily operations, ensuring service excellence, and driving team performance in a dynamic hospitality environment. What you’ll be doing Assist the Outlet Manager in overall operations and administration Supervise staff and ensure service standards are consistently met Manage inventory, ordering, wastage, and supplier coordination Oversee cash handling, daily sales reconciliation, and financial reporting Conduct staff training, mentoring, and performance evaluations Ensure compliance with hygiene, safety, and regulatory requirements Handle customer complaints and feedback professionally Support marketing and promotional activities to boost sales Monitor KPIs and suggest operational improvements Act as Outlet Manager in their absence What we’re looking for Minimum >3 years relevant F&B experience in supervisory roles Diploma/degree in relevant field preferred Strong leadership and delegation skills Financial acumen and inventory management ability Excellent communication and interpersonal skills Strong problem-solving and decision-making skills Ability to drive staff training and development initiatives Ability to multitask and lead by example. Ability to step confidently into the Outlet Manager role when required Responsible, reliable, and dependable with a hands-on approach Flexibility to work shifts, weekends, and holidays