Tai Seng - Admissions Admin Assistant (Senior Care Centre)

First contact for applicants, answer phone calls and reply email queries. Assist in admissions and discharge processes. Keep proper records of resident’s / client’s file, ensure completion of forms and data are updated in a timely and accurate manner. Conduct financial Means Test and determine the subsidy quantum. Liaise with resident’s / client’s NOK or guarantor regarding subsidy, billing, and charges. Update ILTC portal on required information. Assist in preparation of monthly reports. Debt management, remind clients on due payments and outstanding balance. Contribute and ensure that the department meet its KPIs Requirements: Minimum GCO O Level At least 1 year of relevant working experience