Front-Of-House Executive

Job Responsibilities Attend to event and tour enquiries received online and via hotline. Assist with StarTix Website content update. Generate sales and ticketing related reports. Liaise with the various appointed ticketing agents and event organisers. Serve as the liaison for ticketing matters with appointed ticketing agents Oversee event operation, including planning and casual staff management Administrative duties, including tickets issuance, tour bookings, casual rostering, and payroll. Manage venue’s Lost & Found inventory and reports. Assist with planning and execution of FOH’s yearly refresher and recruitment trainings. Updating of departmental policies and procedures. Procurement of miscellaneous items. Work on ad-hoc projects and portfolios tasked. Requirements At least 2 years of relevant working experience in admin, event operations, front of house, customer service and/or similar capacity is preferred. Tech savvy and comfortable with handling devices. Proficiency in Microsoft Office applications. Possess good interpersonal and communication skills. Able to work in a fast-paced environment and manage a large pool of casuals. Must be able to work irregular hours, shift duties and on weekends.