Student Management Officer - Jurong West

Location: Jurong West, Singapore Contract Duration: September 2026 to September 2027, with an option to extend Working Hours: Monday to Friday, 7.00am to 4.00pm ABOUT THE ROLE A primary school in Jurong West is seeking a Student Management Officer to support student well-being, discipline, safety and engagement initiatives. The successful candidate will work closely with school staff, parents and relevant stakeholders to manage student-related incidents, supervise structured consequence programmes and provide mentorship to students who require additional behavioural support. KEY RESPONSIBILITIES Incident Investigation and Consequence Management Conduct objective fact-finding for disciplinary incidents, including interviewing students and documenting statements. Supervise students attending in-school suspension or after-school detention. Prepare incident reports and maintain accurate records of student-related cases. Review offence data and trends and provide relevant updates to school management. Communicate behavioural incidents and related school measures to parents professionally and sensitively. Canteen and Morning Assembly Support Monitor the canteen area before school and guide students to the designated assembly area. Manage and maintain records of students who arrive late. Campus Safety and Community Patrols Conduct regular campus patrols during recess periods and transitions between lessons. Conduct patrols around the school neighbourhood after dismissal, where required. Monitor student attendance and highlight recurring or prolonged absenteeism cases. Support home visits for long-term absenteeism cases together with relevant school personnel, where required. Student Engagement and Mentorship Support the daily operations of the Student Activity Centre during break periods and after school. Organise suitable recreational activities to encourage positive student engagement. Build constructive relationships with students through regular interaction. Provide mentorship to students who require additional support in their behavioural and personal development. REQUIREMENTS Relevant experience in youth work, education, counselling, social services, student welfare or behavioural support. Strong conflict-management, de-escalation and problem-solving skills. Able to remain calm, professional and appropriately firm when managing challenging situations. Strong written and verbal communication skills for incident documentation and communication with parents and school staff. Able to conduct regular campus and neighbourhood patrols, which may involve extended periods of walking or standing. Comfortable working with primary school students in a structured school environment. Able to maintain confidentiality when handling student and family information. PREFERRED COMPETENCIES Experience working with children in a school, community or youth-related setting. Experience in roles involving safety, discipline, incident management or structured operational environments. Familiarity with restorative practices, positive behaviour support or student intervention approaches. Ability to collaborate effectively with educators, social service professionals, parents and other stakeholders. APPLICATION Interested candidates may apply with an updated resume and indicate their: Current and expected salary Earliest availability Notice period Applications will be assessed fairly based on relevant skills, experience and suitability for the position. By submitting your personal data and/or resume, you are deemed to have agreed and consented to The Talent People Pte. Ltd. collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, in accordance with the Personal Data Protection Act 2012 (PDPA). We regret to inform that only shortlisted candidates will be notified. We wish you the best of luck. The Talent People Pte. Ltd. | EA Licence No.: 24C2589