Restaurant Manager

• Ensure that an impeccable customer experience for all guests is maintained • Ensure smooth execution of restaurant service • Ensure team members are well versed in company’s SOPs, and knowledge of the restaurant’s brand positioning • Build a cohesive work environment for all team members and assist to resolve any issues between team members • Familiar with POS and reservations software systems • Perform opening and closing duties for the restaurant where required. • Address customer needs, comments and complaints • Ensure items/dishes are well stocked and display cases are attractive and clean • Ensure that workstations are set up before the shift commences • Maintain cleanliness and housekeeping of the restaurant • Strictly abide with health and sanitation regulations • Manage costing, procurement, staffing and etc