Retail Sales Assistant

Retail Sales & Content Executive (Full-Time) Toy Space Collectibles Pte Ltd 📍 Singapore Join Singapore’s Leading Collectibles Team Toy Space Collectibles is one of Singapore’s fastest-growing collectibles retailers, specialising in diecast models, trading cards, figures and hobby collectibles. We are expanding our retail and online operations and are looking for 2 passionate Retail & Content Executives to join our team. This is not your typical retail job. You’ll be at the heart of our business—serving customers in-store, creating exciting social media content, hosting TikTok LIVE sessions, managing our online store and helping grow our collector community. If you enjoy collectibles, social media and e-commerce, we’d love to hear from you. Your Responsibilities Retail Operations Welcome and assist customers with product enquiries and recommendations. Operate the POS system and process daily transactions. Maintain a clean, organised and visually appealing retail store. Replenish shelves and ensure merchandise is well displayed. Perform store opening and closing duties. E-commerce Operations Create and upload product listings on Shopify and other online marketplaces. Write engaging product descriptions and upload product images. Update inventory, pricing and product information. Process online orders including picking, packing and preparing shipments. Coordinate with courier partners for daily fulfilment. Customer Service Respond to customer enquiries via WhatsApp, Facebook, Instagram, TikTok and email. Provide after-sales support and resolve customer issues professionally. Deliver excellent customer experiences both online and in-store. Social Media & Content Creation Film and create engaging short-form videos for TikTok, Instagram Reels and Facebook. Assist in planning and producing content around new arrivals, product showcases and promotions. Feature in videos when required. Keep up with social media trends and contribute creative content ideas. TikTok LIVE Host TikTok LIVE sessions to showcase products and interact with viewers. Demonstrate products confidently and answer customer questions during live sessions. Help drive online engagement and sales through live selling. Inventory & Operations Receive incoming stock and perform inventory checks. Maintain accurate stock records and investigate discrepancies. Assist with warehouse coordination and stock transfers. Support company events, exhibitions and roadshows when required. What We’re Looking For Friendly, outgoing and customer-oriented personality. Comfortable speaking in front of a camera and hosting live sessions. Confident communicator with good spoken and written English. Passionate about social media and creating engaging content. Organised, responsible and able to multitask. Positive attitude with a willingness to learn. Able to work both independently and as part of a team. Bonus If You Have Retail or customer service experience. Shopify, Shopee, TikTok Shop or Lazada experience. Basic photography or video editing skills. Interest in diecast models, trading cards, or collectibles. Experience hosting TikTok LIVE or livestream selling. What We Offer Competitive salary with attractive monthly performance bonuses. Opportunities for career growth and progression. Hands-on exposure to retail, e-commerce, digital marketing and content creation. Opportunity to attend major hobby events and exhibitions in Singapore and overseas. A fun, passionate and supportive working environment where your ideas matter. Why Join Toy Space? At Toy Space Collectibles, you’ll gain real experience across retail, e-commerce, social media and live selling—all in one role. Every day is different, and you’ll play an important part in building one of Singapore’s leading collectibles brands. Whether you’re helping a collector find their next favourite model, creating viral TikTok content or hosting a LIVE session, your work will directly shape our community and business growth. If you’re energetic, creative and ready to build a career in the collectibles industry, we’d love to meet you.