About this role
Job Scope: 1) Handle enquiries via phone, email or walk-ins 2) Daily report submission e.g meals order, trips, etc 3) Resolve complaints, delays, cancellations or booking issues 4) Provide pre-and post-trip support 5) Promote travel packages, add-ons (insurance, tours, upgrades) 6) Bookings operational matter (e.g email hotelier/supplier for booking confirmation) 7) WatsApp coach details for departure 8) Participation in all events that engaged by company 9) Check in passengers 10) Shift work Key Skills Requirement: 1) Strong communication & interpersonal skills 2) Problem-solving & patience (especially with complaints) 3) Attention to detail (booking accuracy is critical) 4) Sales mindset Number of Candidates Required : 2 Address : 61 UBI ROAD, #01-18 OXLEY BIZHUB SINGAPORE 408727
What they're looking for
Guided Tourspromote travel productsInterpersonal SkillsDealing With Complaints
About Transtar Travel Pte Ltd
Industry: Administrative & support services
Frequently asked questions
What does a Tour Consultant at Transtar Travel Pte Ltd do?
Job Scope: 1) Handle enquiries via phone, email or walk-ins 2) Daily report submission e.g meals order, trips, etc 3) Resolve complaints, delays, cancellations or booking issues 4) Provide pre-and post-trip support 5) Promote travel packages, add-ons (insurance, tours, upgrades) 6) Bookings operatio…
What skills does this Tour Consultant role need?
Key skills for this role include Guided Tours, promote travel products, Interpersonal Skills, Dealing With Complaints.
How much does a Tour Consultant at Transtar Travel Pte Ltd pay?
This role lists a salary of S$2,300 – S$2,500 per month.
Is this Tour Consultant role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this Tour Consultant role?
You can apply directly on Transtar Travel Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.