Customer Service Specialist

Job Description & Requirements Key responsibilities: Act as the primary point of contact for customer inquiries, requests, and issues related to logistics. Manage and reconcile customer purchase orders with deliveries, ensuring accuracy and timeliness. Facilitate logistics-related communications and requests between UMC and customers. Provide logistics support during customer visits and meetings with UMC. Handle logistics processes from customer complaints to the issuance of credit memos. Requirements: Bachelor's degree in Engineering, Business Administration, or a related field. Minimum of 3 years of relevant working experience in semiconductor field. Possess good communication skills. Proficiency in computer skills, including Microsoft Office software.