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Operations Customer Service Assistant

UPS

SingaporeFull-timeOn-site

Posted 1 Jun 2026

About this role

The Customer Service Representative is responsible for maintaining excellent service levels for internal and external customers through accurate data entry and prompt issue resolution. This includes managing communication with clients, processing documentation, and ensuring inventory integrity. Candidates should have 3-4 years of industry experience in Contract Logistics and 2-3 years of customer service experience. Strong communication skills in English and proficiency in Microsoft Office are required.

What they're looking for

Customer ServiceData EntryCommunicationOrganizational SkillsTime ManagementProblem SolvingTeamworkMicrosoft Word

Frequently asked questions

What does a Operations Customer Service Assistant at UPS do?

The Customer Service Representative is responsible for maintaining excellent service levels for internal and external customers through accurate data entry and prompt issue resolution. This includes managing communication with clients, processing documentation, and ensuring inventory integrity. Cand…

What skills does this Operations Customer Service Assistant role need?

Key skills for this role include Customer Service, Data Entry, Communication, Organizational Skills, Time Management, Problem Solving.

How much does a Operations Customer Service Assistant at UPS pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Operations Customer Service Assistant role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Operations Customer Service Assistant role?

You can apply directly on UPS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.