About this role
The representative is responsible for maintaining excellent service levels for internal and external customers through accurate data entry and prompt issue resolution. Key duties include managing client communications, processing all documentation for inventory movement, and ensuring timely order processing and shipping accuracy.
Candidates must possess 3-4+ years of industry experience in Contract Logistics/3PL and 2-3+ years of customer service experience, supplemented by administrative or data entry skills. Required qualifications include excellent English communication, strong organizational and problem-solving skills, and proficiency with computer systems like Microsoft Word, Excel, order entry, and warehouse management systems.
What they're looking for
Data EntryProcess ImprovementCommunicationAdministrationDocumentationOrder ProcessingInventory IntegrityProblem Solving
Frequently asked questions
What does a Operations Customer Service Assistant at UPS do?
The representative is responsible for maintaining excellent service levels for internal and external customers through accurate data entry and prompt issue resolution. Key duties include managing client communications, processing all documentation for inventory movement, and ensuring timely order pr…
What skills does this Operations Customer Service Assistant role need?
Key skills for this role include Data Entry, Process Improvement, Communication, Administration, Documentation, Order Processing.
How much does a Operations Customer Service Assistant at UPS pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Operations Customer Service Assistant role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Operations Customer Service Assistant role?
You can apply directly on UPS's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.