Key Responsibilities Manage daily import and export operations, ensuring timely and accurate processing of shipments. Prepare, review, and process import/export documentation, including TradeNet permits, commercial invoices, packing lists, certificates of origin (COO), bills of lading, health certificates, and other shipping documents. Ensure compliance with Singapore Customs, Singapore Food Agency (SFA), and other relevant statutory and regulatory requirements. Coordinate with overseas customers, suppliers, freight forwarders, shipping lines, transport providers and customs brokers to ensure smooth shipment execution. Monitor shipment schedules and proactively resolve customs clearance, shipping, delivery or documentation issues. Liaise with Production, Warehouse, Procurement and Sales teams to coordinate order fulfilment, shipment planning and inventory movement. Coordinate container loading, cargo collection and delivery arrangements to ensure compliance with customer and shipping requirements. Verify shipping costs, freight invoices, permits and supporting documents for accuracy and cost control. Maintain accurate import and export records and ensure proper documentation for audit and regulatory compliance. Monitor changes in trade regulations, customs procedures, food import/export requirements, free trade agreements (FTAs), and ensure compliance where applicable. Support continuous process improvement initiatives to enhance operational efficiency, cost optimisation and customer service. Prepare periodic shipment, inventory and logistics reports as required by Management. Perform any other duties assigned by Management. Working Days & Hours: Monday – Thursday: 8am – 6pm. Friday: 8am – 5pm Requirements Diploma or Degree in Supply Chain, Logistics, Business, or related field. Minimum 3–5 years of relevant experience in import and export operations, preferably within the food manufacturing, food processing, FMCG, or trading industry. Strong knowledge of Singapore Customs regulations, TradeNet and SFA requirements. Experience handling controlled food items and import/export permits, shipping documentation and international freight coordination. Proficient in Microsoft Office and ERP or trade management systems. Strong planning, coordination, analytical and problem-solving skills with attention to detail. Ability to work independently, manage multiple priorities and meet tight deadlines in a fast-paced environment. Detail-oriented with the ability to work across teams. Proficiency in both written and spoken English. Proficiency in Mandarin is an advantage to effectively communicate with Mandarin-speaking customers, suppliers and business counterparts where required.