Analyst, Digital Transformation

Responsibilities Business Process Analysis Assist in the analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. Support data gathering and documentation efforts in collaboration with various departments. Help map out workflows and translate operational requirements into clear process documentation. Project Support Assist in the coordination and tracking of digital transformation projects to ensure timely delivery. Monitor project timelines, action items, and follow-ups to support overall project management efforts. Prepare project status updates, meeting notes, and progress reports for internal stakeholders. Change Management Support the rollout of new processes and systems by coordinating communications and training materials. Assist in stakeholder engagement activities to facilitate smooth adoption of change initiatives. Technology & Systems Assist in evaluating technology solutions that support business transformation objectives. Collaborate with cross-functional teams to support the integration of new tools and systems into existing workflows. Maintain familiarity with internal platforms and identify opportunities for automation or process improvement. Data Analysis & Reporting Collect, organise, and analyse data to support the measurement of transformation initiative outcomes. Prepare reports, dashboards, and presentations to communicate findings to relevant stakeholders. Documentation Document business processes, workflows, and standard operating procedures (SOPs) accurately and comprehensively. Maintain and update process documentation to reflect changes resulting from improvement initiatives. Contribute to the development of process maps and reference materials for cross-functional use. Requirements Education Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience Fresh graduates are welcome to apply. Prior internship or project experience in business analysis, proc…