Servicenow Developer

Responsibilities & Activities: • Design, develop, and implement solutions using ServiceNow platform capabilities. • Collaborate with multi-functional teams to gather and understand business requirements. • Customize and configure ServiceNow applications based on business needs. • Develop and maintain ServiceNow workflows, forms, scripts, and reports. • Provide technical expertise and support for ServiceNow implementations. Experience & Competency: • 5+ years of experience working with the ServiceNow platform, with a focus on ITOM modules. • Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices. • Experience in configuring ServiceNow workflows and forms. • Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows etc. • Experience with User Management including groups, users, roles, ACLs, etc. • Excellent problem-solving and communication skills. • Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist) is a plus. Key Responsibilities • Assist senior consultants in gathering business requirements and translating them into technical specifications for ServiceNow implementations. • Configure core ServiceNow modules (ITSM, ITOM, CSM) to support core IT service management processes. • Participate in user acceptance testing (UAT) and assist with data migration activities. • Develop basic reports and dashboards to visualize ServiceNow data and track key performance indicators (KPIs).. Additional Skills: • Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). • Strong understanding of IT service management (ITSM) principles is a plus. • Basic understanding of scripting languages (e.g., JavaScript) is beneficial. • Excellent analytical and problem-solving skills. • Strong communication, collaboration, and interpersonal skills. • Ability to learn quickly and adapt to new technologies. • Eagerness to learn and contribute to a fast-paced environment.Ability to work independently and as part of a team.