Clinic Executive

Assist doctors during medical aesthetic procedures, ensuring seamless clinical support and adherence to established treatment protocols. Prepare patients for treatment, including clinical photography, skin preparation, topical anaesthetic application, and verification of treatment readiness. Conduct patient consultations to assess treatment suitability, manage patient expectations, and provide comprehensive pre- and post-treatment education. Operate doctor-authorised energy-based aesthetic devices in accordance with clinical protocols, safety standards, and clinic SOPs. Monitor patient comfort and clinical response throughout procedures, promptly identifying and escalating any concerns to the attending physician. Maintain accurate, timely, and confidential treatment records in compliance with regulatory and clinic documentation requirements. Coordinate patient treatment plans, appointment scheduling, and follow-up reviews to ensure continuity of care and an exceptional patient experience. Oversee inventory management of medical consumables and treatment supplies, including stock forecasting, replenishment, and vendor coordination to support uninterrupted clinic operations. Ensure treatment rooms, medical equipment, and clinical instruments are maintained in accordance with infection control, safety, and quality assurance standards. Support the implementation, review, and continuous improvement of clinical workflows, standard operating procedures (SOPs), and service quality initiatives. Collaborate with doctors and the clinic management team to optimize daily clinic operations, patient flow, and resource utilization. Serve as the primary point of contact for patient enquiries, treatment coordination, and aftercare support, ensuring a high standard of patient satisfaction. Support the onboarding and guidance of new clinical staff on operational procedures, treatment workflows, and service standards where required. Participate in clinical audits, compliance activities, and quality improvement initiatives to ensure adherence to regulatory and organizational standards.