Apac Employee Relations Regional Lead

We’re looking for a Regional Employee Relation (ER) Lead to join our ER team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission and assist our Wisers, Leads and teams in delivering a seamless employee experience throughout the entire ‘Wiser’ journey. This role will report to our Global Employee Relations Director based in London. Your mission: As one team, our Employee Relations’ (part of People Services) vision is to create fast, convenient, transparent Wiser support, powered by smart tech and human advice. To help us get there, you’ll have the exciting opportunity to own Employee Relations (ER) matters across APAC, providing important insights and sound recommendations for policy and process changes, and ensuring key stakeholders are continually informed of legislation, law and regulation updates. You’ll also provide input on team goals, KPIs, efficiencies, process improvements and future optimisation of our regional ER team, through deliverables in local and global projects. You'll be leading a team of Employee Relations Advisor, assisting them in navigating the complexities of advisory and case management. Your leadership will contribute to the cultivation of a safe, inclusive workplace—an environment where employees thrive and contribute to the overall success of Wise. Here’s how you’ll be contributing to the team: Allocate new ER cases to Advisors taking into account volume and complexity Independently own ER matters end-to-end, supporting and advising Wisers and Leads through a significant volume and range of complex situations (from internal conflict management to external escalated cases), and balancing our exposure and appetite to risk in the process (liaise with internal and external counsel on complex cases) Analyse Employee Relations trends and recommend solutions to address systemic issues, enabling the business to make sound and proactive decisions and take strategic actions where needed in conjunction wi…