About this role
The IT Support Engineer will provide 24/7 on-site technical support, including the installation, configuration, and troubleshooting of PCs and biometric devices. They are also responsible for proactive system monitoring, health checks, and managing service escalations to ensure operational uptime.
Candidates should hold a Nitec, Higher Nitec, or Diploma with an IT focus and possess a passion for IT service management. Strong collaboration skills, the ability to work independently, and a willingness to work rotational shifts are essential for this role.
What they're looking for
IT SupportTroubleshootingSystem ConfigurationWindows EnvironmentBiometric DevicesSystem MonitoringInventory AssessmentSLA Management
Frequently asked questions
What does a IT Support Engineer (BIKE) - (WL-FRW260430 018/02) at Xcellink Pte Ltd do?
The IT Support Engineer will provide 24/7 on-site technical support, including the installation, configuration, and troubleshooting of PCs and biometric devices. They are also responsible for proactive system monitoring, health checks, and managing service escalations to ensure operational uptime. C…
What skills does this IT Support Engineer (BIKE) - (WL-FRW260430 018/02) role need?
Key skills for this role include IT Support, Troubleshooting, System Configuration, Windows Environment, Biometric Devices, System Monitoring.
How much does a IT Support Engineer (BIKE) - (WL-FRW260430 018/02) at Xcellink Pte Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this IT Support Engineer (BIKE) - (WL-FRW260430 018/02) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this IT Support Engineer (BIKE) - (WL-FRW260430 018/02) role?
You can apply directly on Xcellink Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.