Operations Administrative Executive

Responsibilities:- Handle customer feedback and enquiries professionally and tactfully, ensuring timely follow-up with the respective stakeholders. Attend weekly meetings and prepare meeting minutes. Compile documents, perform data entry, and prepare reports. Liaise with internal and external stakeholders via telephone, email, and other communication channels. Provide administrative support to the Operations Department, including document compilation, data entry, report preparation, and monthly inventory updates in the SAP system. Support operational activities, including off-site assignments and after-office-hours duties, as and when required. Carry out any other duties and responsibilities as assigned. Requirements:- Minimum GCE 'O' Level qualification or equivalent. Relevant administrative or customer service experience is preferred. Proficient in Microsoft Office applications, with strong proficiency in Microsoft Excel for data analysis, report preparation, and the use of formulas and PivotTables. Good written and verbal communication skills in English. Proficiency in Mandarin is required to communicate with Mandarin-speaking customers where necessary. Meticulous, organised and adaptable, with the ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities. Positive attitude with good interpersonal and communication skills. On-site role with a 5-day work week, 9am to 6pm. Interested candidates are invited to submit their updated CV (PDF format). Shortlisted candidates may be requested to provide additional employment-related information, where required. (We regret that only shortlisted candidates will be notified)