About this role
The Passenger Relations Officer is responsible for delivering exceptional customer service and ensuring a comfortable lounge experience for guests. They also support daily operations, including maintaining cleanliness, managing amenities, and assisting with lounge access and VIP services.
Candidates must have at least a high school diploma, with a bachelor's degree in hospitality or tourism preferred. Previous experience in customer service or hospitality, particularly in an airport or lounge setting, is highly desired.
What they're looking for
Customer serviceCommunicationProblem-solvingInterpersonal skillsComputer systemsHospitality managementVIP servicesConflict resolution
Frequently asked questions
What does a Passenger Relations Officer - Lounge at AccorCorpo do?
The Passenger Relations Officer is responsible for delivering exceptional customer service and ensuring a comfortable lounge experience for guests. They also support daily operations, including maintaining cleanliness, managing amenities, and assisting with lounge access and VIP services. Candidates…
What skills does this Passenger Relations Officer - Lounge role need?
Key skills for this role include Customer service, Communication, Problem-solving, Interpersonal skills, Computer systems, Hospitality management.
How much does a Passenger Relations Officer - Lounge at AccorCorpo pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Passenger Relations Officer - Lounge role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Passenger Relations Officer - Lounge role?
You can apply directly on AccorCorpo's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.