About this role
The Reservations Agent will manage telephone and email enquiries while accurately inputting booking details into the hotel PMS. They are also responsible for upselling hotel services and maintaining clear communication with the Front Office and Sales teams.
Candidates must hold a minimum of a Diploma in Hospitality, Tourism, or a related field. Previous experience in reservations or front office operations and proficiency in Opera PMS are highly preferred.
What they're looking for
Reservations managementOpera PMSCustomer serviceCommunicationUpsellingData entryMicrosoft OfficeAttention to detail
Frequently asked questions
What does a Reservations Agent/Supervisor at AccorHotel do?
The Reservations Agent will manage telephone and email enquiries while accurately inputting booking details into the hotel PMS. They are also responsible for upselling hotel services and maintaining clear communication with the Front Office and Sales teams. Candidates must hold a minimum of a Diplom…
What skills does this Reservations Agent/Supervisor role need?
Key skills for this role include Reservations management, Opera PMS, Customer service, Communication, Upselling, Data entry.
How much does a Reservations Agent/Supervisor at AccorHotel pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Reservations Agent/Supervisor role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Reservations Agent/Supervisor role?
You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.