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Guest Services Executive (Front Desk)

AccorHotel

SingaporeFull-timeOn-site

Posted 20 May 2026

About this role

The role involves welcoming guests, managing check-in and check-out processes, and handling payments and deposits. Additionally, the executive provides information on hotel facilities and surrounding areas while resolving guest inquiries. Candidates should possess a diploma in hospitality or a related field and have at least one year of relevant customer service experience. Proficiency in English and a second language, along with strong computer and property management system skills, is required.

What they're looking for

Guest RelationsCheck-in/Check-outPayment ProcessingCustomer ServiceInterpersonal SkillsProperty Management SystemsCommunication SkillsProblem Solving

Frequently asked questions

What does a Guest Services Executive (Front Desk) at AccorHotel do?

The role involves welcoming guests, managing check-in and check-out processes, and handling payments and deposits. Additionally, the executive provides information on hotel facilities and surrounding areas while resolving guest inquiries. Candidates should possess a diploma in hospitality or a relat…

What skills does this Guest Services Executive (Front Desk) role need?

Key skills for this role include Guest Relations, Check-in/Check-out, Payment Processing, Customer Service, Interpersonal Skills, Property Management Systems.

How much does a Guest Services Executive (Front Desk) at AccorHotel pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Guest Services Executive (Front Desk) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Guest Services Executive (Front Desk) role?

You can apply directly on AccorHotel's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.