About this role
The Customer Care Consultant will provide voice and non-voice customer service and sales support, ensuring timely and accurate information is recorded in the CRM system. They will also resolve customer issues and promote company products and services.
Candidates should possess excellent customer service and communication skills, with relevant experience in a contact center environment. Bilingual proficiency in English and either Bahasa Melayu, Mandarin, or Tamil is required, along with a preferred certificate in General Insurance.
What they're looking for
Customer ServiceCommunication SkillsInterpersonal SkillsProblem SolvingTelephone EtiquetteResilienceResourcefulnessInitiative
Frequently asked questions
What does a Customer Care Consultant at AIG do?
The Customer Care Consultant will provide voice and non-voice customer service and sales support, ensuring timely and accurate information is recorded in the CRM system. They will also resolve customer issues and promote company products and services. Candidates should possess excellent customer ser…
What skills does this Customer Care Consultant role need?
Key skills for this role include Customer Service, Communication Skills, Interpersonal Skills, Problem Solving, Telephone Etiquette, Resilience.
How much does a Customer Care Consultant at AIG pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Customer Care Consultant role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Customer Care Consultant role?
You can apply directly on AIG's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.