About this role
Act as the focal point for ASPAC customers to manage material orders and aircraft spare parts requirements. Drive customer satisfaction through proactive order book management, timely quotations, and support for digital e-commerce platforms.
Requires a diploma and at least 2 years of customer service experience in a similar organization. Proficiency in PC tools is essential, with SAP, Freshdesk, and aviation or shipping knowledge being advantageous.
What they're looking for
Required
- •Diploma qualification
- •At least 2 years of customer service experience in a similar organization
- •Proficiency in PC tools
Nice to have
- •Experience with SAP or Freshdesk
- •Knowledge of aviation or shipping industry
Frequently asked questions
What does a Satair - Customer Resolution Specialist - Satair Channel, APAC at Airbus do?
Act as the focal point for ASPAC customers to manage material orders and aircraft spare parts requirements. Drive customer satisfaction through proactive order book management, timely quotations, and support for digital e-commerce platforms. Requires a diploma and at least 2 years of customer servic…
What skills does this Satair - Customer Resolution Specialist - Satair Channel, APAC role need?
Key skills for this role include Customer Service, Order Management, SAP, Freshdesk, Communication Skills, Dispute Resolution.
How much does a Satair - Customer Resolution Specialist - Satair Channel, APAC at Airbus pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Satair - Customer Resolution Specialist - Satair Channel, APAC role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Satair - Customer Resolution Specialist - Satair Channel, APAC role?
You can apply directly on Airbus's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.