About this role
Lead technical support for customers in the APAC and China regions, focusing on troubleshooting integration issues and system failures. Collaborate with internal developers to improve product reliability and develop productivity tools.
Requires a Bachelor's degree in Computer Science and at least 5 years of technical support experience, including 3+ years of people management. Must be proficient in English and Mandarin with strong technical knowledge of REST, JSON, and SQL.
What they're looking for
People ManagementTechnical SupportRESTJSONHTTP/HTTPSSQLTroubleshootingIncident Management
Frequently asked questions
What does a Technical Support Lead (Asia Pacific incl. China coverage) at Airwallex do?
Lead technical support for customers in the APAC and China regions, focusing on troubleshooting integration issues and system failures. Collaborate with internal developers to improve product reliability and develop productivity tools. Requires a Bachelor's degree in Computer Science and at least 5 …
What skills does this Technical Support Lead (Asia Pacific incl. China coverage) role need?
Key skills for this role include People Management, Technical Support, REST, JSON, HTTP/HTTPS, SQL.
How much does a Technical Support Lead (Asia Pacific incl. China coverage) at Airwallex pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Technical Support Lead (Asia Pacific incl. China coverage) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Technical Support Lead (Asia Pacific incl. China coverage) role?
You can apply directly on Airwallex's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.