Quality Assurance Analyst

Overview: We are seeking a Quality Assurance Analyst to support medium to large-scale testing cycles for a leading global e-commerce platform. This role plays a critical part in ensuring seamless end-to-end customer journeys across digital systems, working closely with business and technical stakeholders to deliver high-quality solutions. Location: Singapore Key Responsibilities: Test Strategy & Planning Develop deep subject matter expertise across end-to-end (E2E) customer journeys, business processes, and systems Work with stakeholders to define comprehensive test strategies covering diverse user scenarios Support planning and coordination of validation activities throughout the testing lifecycle Test Execution & Delivery Execute testing activities across projects, ensuring quality and completeness Collaborate with cross-functional teams to align testing efforts and drive successful outcomes Contribute to the continuous improvement of QA processes aligned with industry best practices Stakeholder Collaboration Partner with business and technical teams to understand system requirements and solutions Act as a trusted collaborator across regional and distributed teams Facilitate communication to ensure clarity and alignment throughout testing cycles Quality & Risk Management Identify risks and potential issues early in the testing cycle Support mitigation strategies and drive timely resolution Maintain a strong focus on delivering high-quality customer experiences Requirements: Minimum 3–7 years of experience in a Quality Assurance or testing role Proven experience in UAT/QC within e-commerce, mobile, or retail environments Strong analytical, problem-solving, and technical skills Experience working with cross-functional and global teams Ability to build strong stakeholder relationships and act as a trusted partner Preferred Skills: Familiarity with complex integrated systems and test environments Experience with automation or AI-driven testing approaches Knowledge of quality certifications (e.g., ISTQB) Project management exposure (PMP or equivalent is a plus) Strong communication, facilitation, and conflict resolution skills Passion for innovation and continuous improvement We regret to inform that only shortlisted candidates will be notified . Job Reference: R25150511 Cammy Li Xin Hui Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544