Network Operations Engineer

About the Role: TEKsystems is seeking an experienced Network Operations Specialist to support a large-scale enterprise environment. This role focuses on maintaining network stability, managing incidents, and supporting critical perimeter security infrastructure across a global network. You will act as a key point of contact during production incidents, leading triage efforts and ensuring rapid restoration of services while collaborating with cross-functional technical teams. Key Responsibilities: Lead triage and resolution of network-related incidents, with a focus on business-critical outages Act as a central coordination point during major incidents and drive resolution efforts across teams Monitor network health using tools, dashboards, and logs to identify and respond to issues proactively Manage and support perimeter security technologies, including firewalls and intrusion detection/prevention systems Provide clear and timely status updates to stakeholders, including senior leadership Document incidents, root cause analysis, and resolution steps accurately Identify risks, vulnerabilities, and areas for service improvement Ensure adherence to operational standards, governance, and best practices Maintain up-to-date documentation, runbooks, and knowledge articles Support continuous improvement initiatives and automation where applicable Required Skills & Experience: Extensive experience in enterprise network operations or support environments Strong background in network security technologies, particularly in perimeter and edge security Solid understanding of: o Firewall configuration and policy management o Network address translation (NAT), high availability, and redundancy concepts o Threat detection and prevention technologies o Secure network communication and tunnelling protocols Good knowledge of core network security principles and best practices for protecting external-facing environments Experience supporting a range of network and infrastructure services, such as: o Traffic management and load balancing solutions o Core network services (e.g. name resolution and IP address management) o Secure web access and proxy solutions o Data protection and monitoring tools o Understanding of encryption, certificates, and secure communications Strong problem-solving, analytical, and communication skills Ability to work effectively both independently and as part of a team in a fast-paced, high-availability environment Why Join Us? Opportunity to work in a global enterprise environment Exposure to cutting-edge network security technologies Be part of a high-impact operations team supporting mission-critical systems Access to continuous learning and career development opportunities We regret to inform that only shortlisted candidates will be notified. EA Number: Venetia Moss , R1980847 Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544