Admin Assistant (6 Months Contract)

Working Hours: Monday - Friday, 9am - 6pm About The Opportunity We are currently seeking Administrative Assistant to join our managed Healthcare team to assist in our provider relations team Data & Documentation Management - Provider Directory Maintenance: Update the internal database when clinics change their operating hours, contact details, or add new doctors - Contract Loading: Digitizing and filing signed contracts and fee schedules into the TPA system - Credentialing Support: Collecting and tracking the expiration dates of doctors' medical licenses and professional indemnity insurance to ensure the network remains compliant. Provider Support & Liaison - First-Line Inquiry Handling: Acting as the "help desk" for clinics. You will answer phone calls and emails regarding portal login issues, basic claims status, or how to submit a letter of guarantee (LOG). - Onboarding Coordination: Sending out "Welcome Packs" to new clinics and scheduling training sessions between the clinic staff and your department managers. - Circulars & Mass Mailing: Preparing and sending out network-wide updates regarding new policy changes or corporate client additions. Requirements Meticulous Good interpersonal skills Proficiency in Microsoft Excel (vlookup and basic pivot tables are often required for managing large lists of doctors). We regret to inform that only shortlisted applicants will be notified for a virtual interview. To learn more about our Organisation, please visit https://alliancehealthcare.com.sg.