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Sr. Technical Account Manager, Enterprise Support

Amazon

SingaporeFull-timeOn-site

Posted 8 May 2026

About this role

The TAM acts as a strategic expert ensuring enterprise customer success by providing architectural guidance and operational support on the AWS platform. Responsibilities include managing complex incidents, conducting operational reviews, and advocating for customers across internal AWS teams. Candidates must have over 5 years of technical engineering experience and proficiency in Mandarin for client communication. Expertise in at least three areas such as compute, storage, networking, or security within distributed systems is required.

What they're looking for

Cloud ComputingTechnical Account ManagementTroubleshootingDistributed SystemsMandarin ProficiencyIncident ManagementArchitecture ReviewOperational Performance Analysis

Frequently asked questions

What does a Sr. Technical Account Manager, Enterprise Support at Amazon do?

The TAM acts as a strategic expert ensuring enterprise customer success by providing architectural guidance and operational support on the AWS platform. Responsibilities include managing complex incidents, conducting operational reviews, and advocating for customers across internal AWS teams. Candid…

What skills does this Sr. Technical Account Manager, Enterprise Support role need?

Key skills for this role include Cloud Computing, Technical Account Management, Troubleshooting, Distributed Systems, Mandarin Proficiency, Incident Management.

How much does a Sr. Technical Account Manager, Enterprise Support at Amazon pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Sr. Technical Account Manager, Enterprise Support role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Sr. Technical Account Manager, Enterprise Support role?

You can apply directly on Amazon's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.