Casework Associate, Aftercare (Reintegration)

Case Management Conduct interview and assessment of assigned clients during the intake session. Ensure that the Individualised Service Plan (ISP) is developed within one month from the intake date. Draw up clients’ intake form within one week of intake via communication with next-of-kin. These plans are to be reviewed during the pre-release engagement. Maintain clients’ case files and ensure that all correspondences are documented. Ensure that clients’ particulars and related information are updated periodically and maintained on the DRP shared folder database. Keep abreast of national help agencies schemes and ensure that clients leverage on the schemes. Evaluate the effectiveness of services rendered to clients and family through monthly engagement sessions. To prepare and submit relevant monthly client reports to relevant stakeholders as per agreed schedule. After-Care Activities Conduct monthly client counselling sessions via face-to-face or video call conferencing. Explore opportunities for continuous engagement to equip clients with a network of support after their release. General Operations and Administration Ensure that client information are updated periodically and maintained on the shared folder database. Support all fund-raising and media campaigns involving DRP via the preparation of clients’ media profiles. Support all initiatives to enhance AMP’s image vis-à-vis DRP programmes and services. Database Management To maintain an updated database of all referrals assigned to AMP and to provide statistics periodically or when needed by Management or SPS. To create and maintain tracker for monthly report submissions. To send monthly statistics to SPS on caseload. To serve as custodian of DRP data management processes and ensure timeliness and validity of data for the needs of DRP. Finance Matters To process all approved claims and financial support assistances to client. To maintain and update the departmental budgeting excel sheet monthly. Outreach and Support Programmes To assist in planning and executing outreach to other agencies that provide similar services. To act as department’s liaison to SSD’s Mass Engagement events. This includes coordinating identified families for the event, participating in inter-department project committees and providing logistical support. Job Requirements: Candidate must possess a recognized Diploma in Psychology / Social Work/Counselling, or its equivalent. Preferably with at least 1 year of relevant working experience. Able to engage and communicate effectively with incarcerated individuals and their families. Possesses social perceptiveness and empathy. Able to assess situations promptly and efficiently.