Operations & Quality Assurance

Job Summary The Academy Training Executive is responsible for overseeing the daily administrative and operational activities of the academy to ensure smooth and efficient operations. The role includes managing training coordination, student administration, compliance documentation, quality assurance (QA) requirements, and supporting regulatory and accreditation standards. The executive will work closely with management, trainers, students, and external stakeholders to maintain high operational and educational standards. Key Responsibilities: Operations & Administration Manage the academy’s daily administrative and operational activities. Coordinate course schedules, classroom arrangements, training materials, and trainer assignments. Ensure all training programmes are conducted according to approved schedules and operational procedures. Maintain accurate student records, attendance, examination documentation, and certification records. Handle student enquiries, registrations, onboarding, and administrative support. Monitor inventory and procurement of training supplies and equipment. Ensure classrooms and training facilities are properly maintained and operational. Quality Assurance & Compliance: Support the implementation and monitoring of Quality Assurance (QA) policies and procedures. Ensure compliance with academy policies, accreditation standards, and regulatory requirements. Prepare and maintain documentation required for audits, inspections, and accreditation exercises. Monitor and update SOPs, forms, policies, and operational records. Assist in maintaining examination and assessment documentation in accordance with compliance requirements. Coordinate internal evaluations, student feedback collection, and continuous improvement initiatives. Ensure all records are properly filed, updated, and securely maintained. Training Coordination: Liaise with trainers regarding lesson schedules, assessment requirements, and student progress. Prepare training materials,…