Pr Manager - Ktv

BLCK Hospitality is a growing multi-outlet nightlife group operating multiple venues across Singapore. We are focused on strengthening our operations, improving team structure, and building the right foundation for long-term growth. Job Responsibilities Build and maintain strong relationships with guests, regular customers, corporate clients, and key partners. Drive customer engagement, table reservations, bookings, and event attendance. Actively promote the venue’s events, promotions, packages, and special nights to customers. Manage guest lists, VIP arrangements, bottle service coordination, and customer preferences. Ensure guests receive excellent service and personalised attention throughout their visit. Work closely with the operations, floor, marketing, and service teams to ensure smooth guest experience. Handle customer feedback, complaints, and special requests professionally. Support the planning and execution of private events, corporate bookings, and promotional activities. Develop and maintain a strong customer database for future promotions and follow-ups. Achieve sales, booking, and customer retention targets set by the company. Represent the company professionally and uphold the brand image at all times. Perform any other duties assigned by management. Requirements Prior experience in KTV, lounge, F&B, hospitality, PR, guest relations, or sales will be an advantage. Strong network of customers, VIP guests, corporate contacts Good communication, interpersonal, and relationship-building skills. Confident, outgoing, presentable, and service-oriented. Able to work in a fast-paced nightlife environment. Sales-driven and able to meet booking / revenue targets. Able to work evenings, weekends, public holidays, and late-night shifts when required. Good problem-solving skills and able to handle difficult guests professionally. Bilingual ability will be an advantage. What We Offer Competitive basic salary with incentive / commission. Opportunity to grow with…