Cafe Service Staff

GENERAL WORKER Company: Burnt Cones Pte. Ltd. Industry: Food & Beverage / Gelato Café Employment Type: Full-Time Work Location: Assigned Burnt Cones outlet, central kitchen, warehouse or event location in Singapore Working Schedule: 6-day work week, including weekends and public holidays Working Hours: Approximately 12-hour scheduled shifts, inclusive of meal and rest breaks, depending on operational requirements About Burnt Cones Burnt Cones is a homegrown Singapore gelato café specialising in handcrafted gelato, freshly made waffles, coffee and desserts. We are looking for a reliable and hardworking General Worker to support our daily outlet, central kitchen, logistics and event operations. This is a hands-on role that may involve cleaning, washing, packing, stock handling, food preparation, deliveries and general operational duties. Job Responsibilities General Operational Support Support the daily operations of Burnt Cones outlets, central kitchen, warehouse and events. Carry out duties assigned by the Outlet Manager, Operations Manager, Kitchen Supervisor or management. Assist with setting up and closing down work areas. Prepare equipment, ingredients, packaging and supplies before operations begin. Keep work areas organised and ensure essential items are replenished. Assist different departments when additional manpower is required. Complete assigned duties promptly and according to company instructions. Report operational problems, damaged equipment or safety hazards immediately. Cleaning and Housekeeping Clean floors, walls, work surfaces, tables, shelves and storage areas. Wash utensils, trays, containers, equipment and other operating tools. Clear rubbish and dispose of waste according to company procedures. Clean and sanitise food preparation and washing areas. Maintain the cleanliness of customer areas, kitchens, stores and staff areas. Ensure cleaning tools and chemicals are stored safely after use. Follow daily, weekly and monthly cleaning schedules. Assist with deep cleaning when required. Maintain cleanliness throughout the shift and not only at closing time. Food Preparation Support Assist with basic food preparation under supervision. Wash, measure, portion, label and store ingredients. Prepare packaging, takeaway materials and serving utensils. Assist with packing gelato, cones, waffles, sauces, toppings and other products. Follow approved recipes, portion sizes and preparation instructions. Ensure food is properly covered, labelled and stored. Monitor expiry dates and practise first-in, first-out stock rotation. Inform the supervisor when ingredients or supplies are running low. Do not prepare or serve any product that appears damaged, contaminated or unsuitable. Stock Handling and Packing Receive, check and organise incoming stock and deliveries. Assist with loading, unloading and moving products, ingredients and equipment. Pack stock accurately for outlets, deliveries and events. Count items and check quantities against packing lists or delivery orders. Label cartons, containers and products clearly. Store stock in the correct dry, chilled or frozen storage area. Assist with stock counts and inventory checks. Report damaged, missing or incorrect items immediately. Prevent unnecessary damage, wastage or loss of company property. Delivery and Event Support Assist with preparing and loading equipment for events and mobile cart operations. Help transport stock, tables, machines, cooking equipment and supplies. Set up and dismantle event stations, carts and temporary work areas. Support event operations as instructed. Ensure all equipment and unused stock are returned after each event. Keep equipment secure and handle company property carefully. Travel between outlets, central kitchen and event locations when required. Outlet Support Replenish cups, spoons, napkins, takeaway packaging and ingredients. Assist with clearing tables and maintaining the dining area. Support dishwashing, cleaning and back-of-house operations. Assist with simple customer service duties when instructed. Help the outlet team during busy periods. Ensure corridors, entrances and storage areas remain clear and safe. Assist with opening and closing duties. Hygiene and Food Safety Follow all company hygiene, food safety and workplace safety procedures. Wash hands regularly and maintain good personal hygiene. Wear the required uniform, covered shoes, gloves, hair restraint or protective equipment. Keep raw materials, finished pr…