Student Management Support Officer | Jurong

Job Scope 1) Case Management Support Assist Student Management Committee teachers in managing disciplinary cases. This includes reviewing CCTV footage, providing input on investigation focus and interview questions, locating missing students where necessary, and supporting the conclusion of investigations. 2) Late-Coming Duties Responsible for processing late-coming students in accordance with the school's procedures. 3) Patrol Duties Conduct regular patrols of the school premises and surrounding areas, including the canteen, free play areas, toilet areas, and the vicinity of neighbouring blocks and the Taman Jurong area. Within the school premises , patrol the classroom blocks to monitor and report inappropriate behaviour for follow-up actions. During morning patrols , ensure that students make their way to assembly areas promptly, directing and reminding any students who are loitering or have yet to report to do so in a timely manner. During canteen duty, maintain order during lunch breaks by reminding students to queue orderly, return their plates and utensils, and behave appropriately. Should conflicts arise among students, ensure their safety and bring them to the General Office for the Student Management Committee to follow up. In free play areas , ensure students' safety and appropriate use of equipment, and similarly manage any conflicts that arise. In toilet areas , deter, detect, and report any instances of vaping, smoking, or other inappropriate activities to the Student Management Committee. In the surrounding neighbourhood , maintain a visible presence and actively build partnerships with community stakeholders such as stall vendors, People's Association staff, and residents. Serve as a contact point for community members to report student misbehavior, and deter, detect, and report inappropriate student activities to the Student Management Committee. 4) Student Engagement Support the Student Management Committee in engaging and managing students. This includes monitoring students sent out of class, serving school-based suspension, after-school detention, and after-school activities, structured programmes, or unstructured free play in school spaces such as the fields and basketball courts. 5) Other Duties Support school events such as Cross Country and Open House, and assist the Examination Committee with escort duties and invigilation of special examination rooms for students with special needs. During Home-Based Learning days and school holidays, support the school's administrative or operations teams as required. Requirements Minimum three (3) years of working experience in a uniformed service background (e.g. Singapore Police Force, Singapore Prison Service, Singapore Civil Defence Force, or other law enforcement organisations), with prior involvement in youth-related case investigations considered an advantage. Relevant experience in restorative practice and behaviour intervention, with the ability to remain calm and composed when managing challenging situations involving students. Experience in a secondary school setting will be an added advantage. Strong communication and interpersonal skills in English, with the ability to engage effectively with students, staff, and members of the public. Ability to multitask, work independently, and collaborate effectively as part of a team in a dynamic school environment Contract Duration: 1 September 2026 to 31 December 2027 Working Arrangement Mondays to Fridays: 7:15am to 4.15pm, inclusive of 1hr lunch break Service not required on Saturdays, Sundays and gazetted public holidays Location: Jurong Salary: $3,000 to $3,300 EA License No.: 96C4864 Reg. No.: R26161270 JOEY TAY YI TING