IT Executive (Support)

Full Time IT Executive (East) Up to $3,200 + AWS Working Days: Monday to Friday, Office Hours Working location: East Scope • Desktop Support-L1, (Mandatory) . • As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. • Creations / termination of email accounts and system access rights for new employees and exiting employees • Prepare, issuance and maintenance of IT hard wares for all employees according to job functions and requirements. • Handle first-level incident / problem determination and resolution on a 24x7 basis and attend to Service incidents and queries within the agreed service levels. • Timely escalation of incidents to higher levels when required. • Log file monitoring for errors. • Perform daily, weekly and monthly proactive housekeeping and monitoring activities as well as Vendor co-ordination, • Perform basic Service Requests based on Standard Operating Procedures. • Follow quality / security process defined for the engagement Any other ad-hoc duties or assignments / projects as assigned by the management Requirements • Demonstrated knowledge in the following OS: Windows 7/8/10 and Windows 2008/2012 server. • Able to understand and manage Microsoft Access and Microsoft SQL databases. • Working technical knowledge of Microsoft Office. • Demonstrated knowledge of Visual Studio .NET (VB/C#) • Degree in Computer related field or 1-2 years IT support related experience. • CompTIA, Microsoft, or other recent technical certifications are a plus. • Strong written and oral English communication skill. • This role is primarily based in Tampines HQ office that also supports the Operations level with ad-hoc traveling to Changi Airport office, duty-free retail stores and 3PL warehouse as and when needed. Benefits • We offer attractive salary packages that commensurate with relevant work experience. • Annual Leave from 14 days to 18 days. • Medical Outpatient insurance coverage. • Group Hospitalization and Surgery insurance coverage. • Group Dental insurance coverage. WhatsApp 8858 2776 to apply now! Singaporean / PR may apply! Samuel Lam EA Personnel: R22108261 Business Edge Personnel Services Pte Ltd (96C4864) Email: sa@businessedge.com.sg Website: https://www.businessedge.asia/