Digital Ecommerce Executive

Digital E-Commerce Executive Job Summary We are looking for a proactive and detail-oriented Digital E-Commerce Executive to support and grow our online sales channels. The successful candidate will be responsible for maintaining marketplace platforms, supporting customers, and ensuring a smooth end-to-end e-commerce experience. Responsibilities Coordinate with warehouse, production, and delivery teams to achieve on-time order delivery Monitor and update product listings, pricing, stock availability, and promotions to maintain marketplace accuracy Respond to customer enquiries, feedback, and after-sales support across online channels to enhance customer satisfaction Assist in planning and executing online marketing campaigns and promotions to drive sales growth Verify accuracy and currency of product information, images, and content on e-commerce platforms Collaborate with internal teams to identify and implement improvements in customer experience and operational efficiency Perform additional digital and administrative tasks as assigned to support e-commerce operations Preferred competencies and qualifications Diploma or Degree in Business, Marketing, E-Commerce, Hospitality, Communications, or related fields Minimum 1–2 years of experience in E-Commerce, Online Retail, or related roles Proficiency in Microsoft Office (Excel, Word, Outlook) Familiarity with Shopify or other e-commerce platforms Strong communication and customer service skills applied in online retail contexts Demonstrated attention to detail and ability to multitask effectively Positive attitude, willingness to learn, and ability to work independently Availability to start immediately Other Information 5-day work week, office-based position Competitive salary package Career growth and development opportunities Staff discounts of up to 30% on company products Supportive and team-oriented work environment Opportunity to be part of a growing premium food retail business LOCATION: Senoko Crescent (Sembawang)