Assistant/Branch Manager (Beauty & Wellness Spa)

Join Our Award-Winning Beauty Brand | Certified Great Place to Work If you have a passion for beauty, love building connections, and thrive in a leadership role—join us and be part of something impactful! Caring Skin is seeking a dynamic and driven Branch Manager with an entrepreneurial mindset to lead our highly rated and customer-loved facial spa team. Your Role: As the Beauty Branch Manager, you will be responsible for overseeing daily operations, leading a team, and delivering an exceptional customer experience. Your leadership will be key to driving the branch’s performance and ensuring high standards across all areas. Your contribution to the team includes: Team Management & Leadership Lead, coach, and develop team members (Customer Service, Consultants, Beauticians) to their full potential Build a positive and motivating work environment Conduct regular performance evaluations and provide feedback Recognize employee achievements and foster a culture of excellence Drive retention through coaching and engagement Branch Operations Ensure daily operational readiness of the outlet(s) Maintain high levels of customer service and client satisfaction Accountable for outlet performance, growth, and efficiency Identify operational challenges and implement improvement plans Promote best practices across branches and HQ Sales & Customer Experience Identify client needs and recommend appropriate treatments and products Handle customer feedback and inquiries professionally Maintain strong client relationships and build rapport with new customers Promote treatment plans and services— without hard-selling Strive for customer testimonials and referrals through excellent service What you’ll need: CIBTAC / CIDESCO / ITEC / Other Beauty Certifications 3 to 5 years of leadership experience in the beauty or spa industry Strong knowledge of industry standards and operations Customer-focused with a positive attitude and high initiative Results-oriented with strong leadership and motivational skills Excellent organizational and multitasking abilities Basic computer proficiency Bilingual (English and one other language) preferred Willing to work retail hours, weekends, and public holidays Why Join Us? Be part of a reputable, growing brand Work in a meaningful role where you make a difference in clients’ lives Enjoy career advancement opportunities in a supportive team environment Monthly Income $7000 - $10000 (Including Attractive Commission & Incentives) Special incentives and recognition rewards AWS and Incentives Medical, Dental & Wellness benefits External training and development opportunities Products and Services perks Convenient locations (near MRT) Why Join Caring Skin? We’re proudly certified as a Great Place to Work! Employee-First Culture: We prioritize happiness, mental wellness, and a respectful environment. Collaborative Team: Work alongside passionate professionals who support each other. Career Growth: Continuous learning, mentorship, and career advancement opportunities. Work-Life Balance: We support your personal well-being as much as your career development. Interested applicants are invited to click Apply Now You may also text us at 8779 0917. (We regret that only shortlisted candidates will be notified) Thank you for applying