Sales Assistant / Cake Shop Assistant / Service Crew (Cake Shop)

Company Overview Chalk Farm is a cake company known for elegant, wholesome cakes. Founded in 2010, it operates outlets in Parkway Parade and Paragon, offering a variety of popular cakes and seasonal treats in cozy, clean spaces centered around a glass counter. Job Summary We are seeking full-time Service Crew for our Paragon outlet to deliver excellent customer service, manage orders, maintain outlet cleanliness, and support daily operations in a friendly, efficient manner. Responsibilities Greet and attend to customers promptly to ensure a positive experience Process customer orders accurately for cakes and beverages using the POS system Receive, inspect, and display cakes attractively to maintain product appeal Perform barista tasks to prepare beverages, enhancing customer satisfaction (advantageous skill) Maintain cleanliness and housekeeping standards throughout the outlet Execute daily opening and closing procedures to ensure smooth operations Collaborate with team members to support outlet efficiency and customer service quality Preferred competencies and qualifications Demonstrate effective interpersonal skills to engage customers warmly Apply knowledge of good service principles to enhance customer interactions Organize tasks efficiently to support outlet operations and order processing Maintain a positive attitude and cheerful personality to contribute to a welcoming environment Other Information Benefits Variable bonus based on staff and company performance Confirmed staff receive outpatient expense reimbursement and medical insurance Training provided Working Hours 44 hours per week, 5 days a week 1 week with 2 off days 2 full-shift days and 3 single-shift days (morning or afternoon) Please remember to attach your resume. Only shortlisted candidates will be notified. We look forward to having you join our team!