Assistant Manager / Manager, Experience & Operations Transformation

The role involves driving airport-wide transformation initiatives to enhance passenger experience and operational effectiveness. This includes overseeing the delivery of solutions and managing multiple workstreams and dependencies. Candidates should have a bachelor's degree and at least 3 years of relevant experience, with strong skills in stakeholder management and the ability to navigate ambiguity. A working understanding of AI-enabled systems and experience in leading complex initiatives are also preferred.