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SENIOR CRM OPERATIONS EXECUTIVE

CHARLES & KEITH GROUP

SingaporeFull-timeOn-site

Posted 5 May 2026

About this role

Manage the CRM calendar and execute end-to-end marketing campaigns across various channels to improve customer conversion rates. Analyze customer data and behavior to identify actionable insights and track key performance metrics for reporting to stakeholders. Requires a bachelor's degree in marketing or business and at least 2 years of relevant CRM experience in a fast-paced environment. Proficiency in CRM tools like Braze or Salesforce Marketing Cloud and knowledge of HTML for eDM creation are essential.

What they're looking for

CRM SegmentationCampaign ManagementDirect MarketingEmail MarketingHTMLeDM Content CreationBrazeSalesforce Marketing Cloud

Frequently asked questions

What does a SENIOR CRM OPERATIONS EXECUTIVE at CHARLES & KEITH GROUP do?

Manage the CRM calendar and execute end-to-end marketing campaigns across various channels to improve customer conversion rates. Analyze customer data and behavior to identify actionable insights and track key performance metrics for reporting to stakeholders. Requires a bachelor's degree in marketi…

What skills does this SENIOR CRM OPERATIONS EXECUTIVE role need?

Key skills for this role include CRM Segmentation, Campaign Management, Direct Marketing, Email Marketing, HTML, eDM Content Creation.

How much does a SENIOR CRM OPERATIONS EXECUTIVE at CHARLES & KEITH GROUP pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this SENIOR CRM OPERATIONS EXECUTIVE role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this SENIOR CRM OPERATIONS EXECUTIVE role?

You can apply directly on CHARLES & KEITH GROUP's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.