Service Captains & Supervisors - Common Man Coffee Roasters

☕ Service Captain Join Common Man Coffee Roasters , one of Singapore's leading specialty coffee brands, where great coffee, quality food, and genuine hospitality come together. We're looking for a passionate Service Captain to lead the floor, support the team, and deliver exceptional dining experiences in a fast-paced café environment. 📍 Locations Martin Road– 22 Martin Road, #01-00, Singapore 239058 Joo Chiat Road– 185 Joo Chiat Road, Singapore 427456 Stanley Street– 11/12 Stanley Street, Singapore 068730 🕒 Working Hours 44 hours per week 5-day work week 🌟 Key Responsibilities Lead daily floor operations to ensure smooth and efficient service. 👥 Supervise, coach, and motivate the service team. 😊 Deliver exceptional customer service and handle guest enquiries professionally. ☕ Recommend menu items, coffees, wines, and beverages to enhance the guest experience. 🤝 Coordinate with the kitchen and barista team to ensure timely service. 📅 Manage reservations, walk-ins, and table flow. ✨ Maintain cleanliness, safety, and service standards. 🎁 What We Offer 💰 Completion bonus of up to $2,500 (T&Cs apply) 🏆 Performance bonus 🩺 Medical, dental, and hospitalisation benefits 🛍️ Staff discounts across Spa Esprit Group brands 📈 Career development opportunities within the Group 👥 Employee referral bonus