Customer Engineer

Role and Responsibilities Serve as the primary technical & business account interface,building trust and strong relationships with customers, foundry & businesspartners to understand their specific technical requirements and businessgoals Manage and facilitatecommunication through emails, conference calls & customer visits. Leveragecross-platform instant messaging tools (including WhatsApp, WeChat) to providereal-time support across multiple time zones, ensuring rapid response times forcritical customer issue escalation. Oversee project documentation, including project schedules, technical summaries and meeting minutes for management review Organise meetings with Customers, Foundry & business partners & act as the primary communication channel. Drive decision-making with appropriate stakeholders, anticipating and eliminating technical roadblocks to resolve customer issues efficiently. Provide full support and deliver excellence to meet & exceed customer requirements. Qualifications and Education Requirements Candidatemust be a highly motivated and technically proficient Customer Engineer.As the primary interface between CompoundTek and our key customers, foundry& business partners, you will support the technical team in new businessengagements & product introductions (NPI) from tape-out to mass production,ensuring seamless communication & act as the voice of the customer. Candidatemust possess at least a Bachelor’s degree in Electrical/Electronic engineering,Materials Science, Physics or related field. At least 5 years relevant experiencein a similar customer-facing role in a semiconductor foundry. Prior experience in Yield Engineering,Process Integration, Technology Development, Module Engineering or similar technicalFoundry role will be an added advantage. Required language(s): Fluent in spoken and written English & Mandarin Additional Attributes Will be based in Singaporebut must be able to travel. Outstanding interpersonal andcommunication skills, with the ability to interface effectively with customersand internal & external senior manRole and Responsibilities Serve as the primary technical & business account interface,building trust and strong relationships with customers, foundry & businesspartners to understand their specific technical requirements and businessgoals Manage and facilitatecommunication through emails, conference calls & customer visits. Leveragecross-platform instant messaging tools (including WhatsApp, WeChat) to providereal-time support across multiple time zones, ensuring rapid response times forcritical customer issue escalation. Oversee projectdocumentation, including project schedules, technical summaries and meetingminutes for management review Organisemeetings with Customers, Foundry & business partners & act as theprimary communication channel. Drivedecision-making with appropriate stakeholders, anticipating andeliminating technical roadblocks to resolve customer issues efficiently. Provide full support and deliver excellence to meet & exceed customer requirements.