Senior Specialist, Customer Acquisition

Key Responsibilities Drive high conversion rates on inbound demand by balancing technical credibility with strong commercial acumen. Maintain rigorous pipeline management, forecasting accuracy, and CRM discipline. Ensure disciplined qualification and prioritization of opportunities using data signals, usage insights, and account intelligence to improve pipeline quality and funnel efficiency. Operate as a senior consultative seller, engaging both business and technical stakeholders to shape AI adoption strategies. Drive sophisticated discovery across business goals, technical requirements, and expected usage patterns to identify high-value LLM use cases. Translate customer needs into scalable consumption models, guiding customers on pricing, cost management, and long-term value realization. Build and present tailored solution proposals that integrate technical architecture, commercial structure, and expected outcomes. Act as a trusted advisor to customers, influencing early-stage thinking on how AI/LLMs can transform their products or operations. Shape customer buying strategy by connecting business outcomes with technical feasibility and platform capabilities. Partner deeply with Sales Engineers to navigate complex technical evaluations, ensuring alignment between customer requirements and platform capabilities. Collaborate cross-functionally with product, engineering, and GTM teams to unblock deals and improve the customer buying journey. Use product usage data, engagement signals, and market insights to accelerate deal progression, improve conversion probability, and optimize sales cycle velocity. Provide structured market feedback on emerging use cases, pricing sensitivity, and competitive dynamics. Continuously refine sales strategies to adapt to evolving AI capabilities, pricing models, and buyer sophistication. Act as the commercial bridge between customers and internal technical/product teams, ensuring feedback loops inform both product direction and GTM strategy. Qualifications 4+ years of experience in SaaS, API, or technical solution sales, with a strong track record of closing complex deals. Professional proficiency in English and Korean is required. The successful candidate will regularly support customers and stakeholders in South Korea, including conducting sales presentations, negotiations, business discussions and written communications in Korean. This requirement is necessary to effectively perform customer-facing responsibilities in the Korean market. Proven success closing mid-market to enterprise deals ($25K+), particularly in consumption-based or usage-based models. Strong experience selling technically complex products, ideally APIs, developer platforms, or AI/ML solutions. Demonstrated ability to run multi-threaded sales cycles involving both business and technical stakeholders. Strong commercial acumen, including pricing strategy, deal structuring, and value-based selling. Ability to understand and confidently discuss technical concepts such as APIs, integrations, and system architectures. Experience working alongside Sales Engineers in complex pre-sales cycles. Excellent discovery and consultative selling skills, with the ability to shape customer thinking, not just react to it. Strong communication and executive presence, with the ability to engage senior stakeholders. Proficiency with Salesforce.com and pipeline management best practices. Highly analytical, with the ability to leverage data and signals to prioritize and win deals. Comfort operating in a fast-evolving, ambiguous AI landscape. Strong ownership mindset with the ability to independently drive outcomes in high-impact scenarios.