HR Operations Lead (Shared Services)

Key Highlights Oversee end-to-end HR shared services including payroll, onboarding, benefits, and compliance within a large organisation. Lead and develop a sizeable HR operations team, driving service quality, consistency, and capability building. Drive transformation initiatives to enhance HR service delivery through process optimisation and system improvements. About Company Our client is a well-established organisation in Singapore with a strong reputation for operational excellence and innovation. The organisation fosters a collaborative and people-centric culture, bringing together professionals dedicated to continuous improvement and impactful outcomes. As part of its ongoing transformation and operational growth, the organisation is looking to appoint an experienced HR Shared Services leader to strengthen its HR operations function. Roles & Responsibilities: HR Operations Oversight: Manage end-to-end HR services including payroll, onboarding, employee administration, and query resolution to ensure accurate and timely delivery. Process Optimisation & Automation: Identify opportunities to improve workflows, standardise processes, and implement automation initiatives to strengthen operational efficiency. Team Leadership & Development: Lead and coach the HR operations team, fostering a high-performing and collaborative environment while building team capabilities Compliance & Governance: Ensure adherence to employment regulations, internal policies, and reporting standards, maintaining strong data integrity and controls. Stakeholder Engagement: Collaborate with internal HR teams, business stakeholders, and external vendors to deliver seamless and effective HR services. Key Requirements Recognised Degree in Human Resources, Business Administration, or a related discipline; HR certifications will be advantageous. Minimum 10 years of experience in HR operations or shared services, with at least 5 years in a leadership capacity. Strong knowledge of HR practices, …