Senior Systems Project Engineer

Key Responsibilities · Lead and manage enterprise IT infrastructure projects including planning, design, implementation, migration, testing, deployment, and project handover. · Independently handle project execution, technical coordination, implementation activities, troubleshooting, and issue resolution. · Act as the primary technical point of contact for customers during project implementation and support activities. · Lead technical discussions, project meetings, implementation planning, and infrastructure solution reviews with customers, vendors, and internal teams. · Design, deploy, implement, and maintain enterprise IT infrastructure across physical, virtualized, hybrid, and cloud environments. · Support and manage virtualization platforms such as Microsoft Hyper-V, VMware, Azure Stack HCI, and dHCI solutions. · Configure and support Microsoft Windows Server services including Active Directory Domain Services (ADDS), DNS, DHCP, Group Policy (GPO), Network Policy Server (NPS), File Server, and Failover Clustering. · Deploy, manage, and troubleshoot cloud and hybrid infrastructure solutions on Microsoft Azure, Azure Stack HCI, AWS, and related platforms. · Configure, manage, and troubleshoot enterprise storage solutions including SAN, NAS, iSCSI, SMB, Fibre Channel, and NFS environments. · Support backup, replication, and disaster recovery solutions such as Veeam Backup & Replication. · Perform advanced troubleshooting, root cause analysis, infrastructure optimization, and service recovery activities. · Perform system monitoring, patch management, firmware upgrades, health checks, preventive maintenance, and operational improvement activities. · Lead infrastructure migration, upgrade, consolidation, and transformation projects. · Manage project timelines, implementation schedules, project risks, technical escalations, and deliverables to ensure successful project completion. · Prepare and present project progress reports, technical updates, implementation summaries, incident reports, and risk assessments to customers and management. · Prepare and maintain technical documentation including HLD/LLD design documents, implementation plans, SOPs, migration plans, test reports, and handover documentation. · Provide technical recommendations, infrastructure improvement proposals, best practices, and solution enhancement planning. · Assist in infrastructure sizing, solution architecture, proof-of-concept (POC), technical consultancy, and pre-sales support activities. · Support managed services operations, major incident handling, escalation support, and operational management activities. · Ensure project implementations comply with operational, security, governance, and compliance standards. · Provide technical leadership, mentoring, and guidance to junior engineers and project team members. Requirements · Degree in Information Technology, Computer Engineering, Computer Science, or related field (or equivalent practical experience). · Minimum 5 years of hands-on experience in enterprise IT infrastructure deployment, implementation, and operational support. · Proven experience leading or independently managing enterprise infrastructure projects. · Strong experience in server, virtualization, storage, backup, cloud, and hybrid infrastructure environments. · Strong knowledge of Microsoft Windows Server platforms, enterprise virtualization technologies, and infrastructure best practices. · Good understanding of networking concepts including VLAN, TCP/IP, routing, firewall, VPN, switching, and network troubleshooting. · Experience with Microsoft Azure, Azure Stack HCI, AWS, or hybrid cloud infrastructure environments. · Experience with backup and disaster recovery solutions such as Veeam Backup & Replication. · Strong troubleshooting, analytical, technical planning, and problem-solving skills. · Good customer management, project coordination, reporting, and communication skills. · Able to manage multiple projects, priorities, escalations, and operational tasks independently. · Strong sense of ownership, responsibility, and project delivery commitment. · Willing to perform after-office-hours support, maintenance, and project implementation activities when required. · Relevant technical certifications such as Microsoft, VMware, Azure, AWS, Veeam, or networking certifications are an advantage.